Sr. Business Administrator/Manager at Brain Power, ON

Brain Power invites applications for the following position: SrBusiness Administrator/ManagerPosition Summary:At Brain Power Enrichment Programs Ltdwe are a team of professionals focused on making a difference in the lives of the clients we serveWe focus on excellence through teamwork, exceptional standards, and extraordinary professionalismOur award-winning, unique product lines, and success with our clients are some of the highest seen in our industry - on a national levelSuccessful team members at Brain Power function at high levels of passion and personal accountability, and are rewarded for resultsWe are consistently looking for ways to improve upon what we do, both internally and for our valued clientsWe work hard, but we have fun doing itOur Values: Integrity, Resourcefulness, Customer Service Attitude, Teamwork, Self-Motivation, Creativity, Open Communication, Continuous Learning, Respect, High Standards.Brain Power is seeking an experienced and energetic Business Solutions Manager to support our team in our Vaughan officeThe individual we are seeking will be responsible for delivering a world class client experience, providing support to(,) and management of our teaching staff, and participating directly in salesThis individual will be customer facing and will work with a team of high performance education, IT, finance, and administrative professionalsWe are focused on driving accountability and growth, balanced with promoting a family-like company culture and sense of funOur Business Manager will be a champion of the below: General Requirements:Disposition: Passionate "high standards" professional who has solid management experience, is competitive, creative, solutions-oriented and thinks strategically Exhibit a high level of accountability, both personally and related to the management of client relationships Function as a collaborative team member, developing strong relationships with managers, co-workers, clients/customers Self-motivated individual with an entrepreneurial spirit - eager to go above and beyond for the success of the organization Enthusiastic, assertive, persistent, warm, friendly, high-energy professional capable of providing solutions to client and business problems; highly organizedQualifications & Required Experience: Related university degree(s) preferred 3+ years of management experience with proven results Background in sales, sales support, office management, and customer service oriented environment strongly preferred Understanding of common business processes, knowledgable in ERP utilization Must possess proven friendly negotiation and customer service skills, preferably in a consultative, solutions-oriented environment A high level of professionalism with the ability to develop and foster collaborative and trusting relationships with your team, co-workers and clients, being seen as a trusted advisor and knowledgable go-to person Should possess a solid understanding of project management methodologies Excellent time management, communication and listening skills required Must have ability to effectively identify a client's needs and requirements, provide recommendations and respond in a timely and appropriate manner Strong knowledge of MS Word, Excel, and Outlook required; comfort with technology and new computer software learning a must Ability to work irregular hours, as needed Works well with children; will help create a fun and safe learning environment for young peoplePREFERRED SKILLS NOT REQUIRED: Speak multiple languages besides English, fluently (exRussian, Chinese) Has a background in the education field (teacher, principal, director, university dean etc.) Familiar with Odoo, Python, and/or specific enterprise resource planning systems (ERP) Duties and Responsibilities:Daily - Assess the ongoing requirements of customers and provide solutions to satisfy their requirements- Update all records on appropriate IT systems, to ensure data accuracy and reflect the current status of customer accounts- Book and assist with assessment interviews, complete all registration duties on an ongoing basis, answer incoming telephone and email inquiries- Daily report to director of pertinent work flow and important events- Provide sales support and student assessment interviews in coordination with the Director - Ensure safety of all clients (first aid kit supplies, food/allergy prevention)- Open and close office- Provide support to teaching staff; ensure all teaching staff have materials ready and organized Weekly- Ensure all office inventory and supplies are in order (place orders for more/purchase)- Provide sales report to the Director- Update office bulletin boards with information of upcoming events- Ensure website is up to date- Staff management and evaluation (quality control: spot checks on pedagogy (observing teaching), reporting to Director, gathering "casual" quality-experience feedback from students and parents, managing supply-teaching schedules, Monthly - Review and contribute to monthly e-newsletter contents and send out- Review employee performance and provide reporting- Meet with staff to discuss work experience, professional development, and overall business improvements; ensure follow up decisions are made (in collaboration with the Director) to ensure improvements are accomplished- Provide support for field trips, book clubs, and other extracurriculars- Review marketing strategies and create new plans of action if/when necessary- Blogging, social network posting, marketing- Provide self-evaluation- Inventory management; office supply purchasing Yearly - Increase sales revenue- Provide timely weekly, monthly and quarterly quality-control reports- Seek innovative ways to expand the business scope/quality/growth while staying true to the company's mission and values- Improve sales of internal textbooks in outside markets - Create new schedule of courses, room designations, registration form information and contact all leads and previous clients with registration announcements - Quality control: Survey clients and employees re: evaluation- Create new contracts for staff and review/manage/update organizational policy manual, learning management system, and training procedures- HR: hiring (posting positions, reviewing resumes, interviewing, hiring) - Organize staff holiday function- Provide clients with tax receipts- Provide support to staff with end-of-school-year certificates, report cards, final day "party" items, - Organize annual First Aid training for all staff- Applying for business awards and recognitionStarting Salary: $65,000+++ minimum to start + Performance Bonus and Profit Sharing Reports directly to: First - Director/OwnerSecond - Admin Assistants/IT Support Training and Integration/Probation Period - 6 months

Sr. Business Administrator/Manager at Brain Power, ON